The Quick Version: If you’re seeking exclusive engagement ring or unique anniversary present, Leibish & Co. has a robust stock of high-quality, colorful, and conflict-free diamonds and gems. The family-run company might running online since 1998 with a personal touch with acquired repeat company from around the world. Leibish & Co. allows you purchase loose stones or even to utilize its complimentary “Design a” device to take your perfect bit of precious jewelry alive. With decades of expertise and solid craftsmanship under the belt, Leibish & Co. is found on the brink of growing their inventory to watches as well as other add-ons.
Whenever Leibish Polnauer launched his first on the web diamond business in 1998, it got almost the full time to upload just one image and explanation to their internet site â but he was a visionary who watched potential during the fledgling field of ecommerce. “as he sees the potential in a thought, he can do everything within his power to progress with it,” said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish produced an effective, family-run process together with his partner and kids helping in leadership positions. Obtained expanded a successful web business with practices found worldwide. Leibish & Co. is actually a leader in special coloured diamonds and gems that are difficult to find somewhere else. Their diamonds are conflict-free, and that’s a key point for a lot of consumers.
“People come to us simply because they find something somewhat various, some thing more special than what everybody else provides,” Benji stated.
While Leibish & Co. provides high-quality conventional expensive diamonds, the business focuses primarily on colorful, special jewellery. Whenever asked why the company has these increased client return rate, Benji quickly pinpoints the primary reason.
“It really is a mixture of exemplary services and products, fantastic service, and jewelry crafted toward greatest degrees of brilliance,” he said. “The jewellery we make isn’t your everyday, mass-produced sorts of product. Every piece is tailor-made to perfectly fit the diamond or gemstone picked because of the client.”
A family group Affair With individual Service
Leibish & Co. is actually a true family members company, with Leibish’s nearest and dearest playing crucial roles inside the business.
Leibish serves as Founder and President in the organization, while his girlfriend, Rosi, could be the company’ Events Manager. Their chat sex old 50est girl, Chavi, serves as top honors Jewelry Designer â that’s a massive obligation since custom jewellery makes up significantly more than 50per cent with the business’s company, Benji stated.
Leibish’s oldest boy, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, who is a graduate of the Gemological Institute of The united states, is the main Diamond Buyer for the business. “Shmulik is, actually, certainly one of the majority of gifted color diamond experts in the industry,” Benji mentioned.
Leibish’s son Itzik could be the business’s COO and operates their ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five youngsters, may be the businesses CFO.
“among the longtime people in the group, I am able to let you know that, however, there isn’t any connection, they give consideration to me personally, among others, section of their family,” Benji said. “all of us bring our personal knowledge into business, but come together to consistently develop the firm.”
Clients are additionally handled like family at Leibish & Co., the spot where the business invests electricity into private service and product sales. “have you ever managed one particular broker, eg, this is the same person you’ll constantly manage, it doesn’t matter what you may be phoning or creating in approximately,” Benji mentioned. “we do not believe in moving consumers around to various departments if they have a concern or certain issue they want to cope with.”
Clients originate from throughout the World
Leibish has actually several several types of clients: you’ll find buyers, whom mainly store through the web site, merchants, and people for the trade business, which generally visit the business’s primary workplaces in New York, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are from the U . S .. Their subsequent hottest audience is Canada, followed closely by great britain, Australia, Hong-Kong, therefore the rest of European countries.
Consumers at every phase of life shop at Leibish & Co., though nearly all are amongst the many years of 35 and 54, Benji mentioned. Furthermore, the business garners around 300,000 website check outs every month â and helps to keep a lot of the clients returning.
“with well over a 70% return client standing, we remain one of the most famous companies inside our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewelry, and maintains inventory freedom, particularly for internet based consumers, Benji said. The firm offers countless free expensive diamonds and precious gemstones, but their essential goods are personalized jewelry designs.
“We keep big assortment of multicolor diamond and gemstone jewellery, which includes of this rarest hues ever viewed,” he said. “Our company is recognized well by all of our bread-and-butter items â yellow diamond and pink diamond engagement bands. But we offer expensive jewelry of nearly every tone, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, also, but our knowledge is in the realm of color.”
For consumers who possess some thing at heart and require help that makes it a reality, Leibish & Co. provides a “Design yours” precious jewelry device, which Benji mentioned is the hottest item.
“Naturally, when looking for a particular piece, men and women often desire certain rocks and placing designs they’ve already dropped in love with,” he mentioned. The “Design your personal” tool allows consumers to create an item by using the stone, placing, and material of these option.
“it permits them to bring their own ambitions to life â with our knowledge in craftsmanship,” Benji informed all of us.
Add-ons & brand new Online Tools available for Leibish & Co.
whilst seems forward to tomorrow, Leibish & Co. is slowly changing toward higher-ticket products and much more product diversity. The business feels comfy branching off to new product lines due to the determination and enthusiasm it pertains to finest its current productions.
“we’ve talked about launching a lot of different extras â like luxury watches, purses, as well as pencils,” Benji mentioned. “But we decided to wait until we 1st perfected the major distinct product, in fact it is diamond jewelry.”
Leibish & Co. can be researching ways to carry on perfecting their common web site, as well. One-way it plans to boost their on the web experience is through bringing in enhanced real life functions, that may offer digital consumers more of an in-store knowledge.
As an organization having its roots in colorful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional business which views change given that exception to this rule, perhaps not the guideline.